Of all the e-mail questions I receive, this one amazes me the most. I used to answer these e-mails by saying the best way to figure out if your site is ineffective was to look around at the different sites in the non-profit world, look at all the Daily Design Discussions, and notice the similarities between what I mention and what’s on your site.
Now, I’m providing an easy-to-use solution. Compare your site’s features against two easy-to-use checklists and find out if your site’s design is ineffective.
The article is broken up into four parts.